About us

Welcome to Buttplug.expert!

We are sex-positive feminists, who started our store on tumblr a few years back, and have finally decided to branch out to our own space.

We feel passionately that everyone should have access to these toys without paying wild prices–that’s why we have direct shipping programs and everyday low prices in order to make safe, pleasurable kink available to as many people as possible.

We also can so clearly see the connection between the kink community and survivors of sexual violence. That’s why we donate 10% of our profits to RAINN, a US-based charity for survivors of sexual violence.

We accept PayPal and credit cards.

We are located in California, USA, and ship from our fulfillment partners in the US and China. Average shipping times are 10-20 days, but may fluctuate at busy periods. Recently, items have been shipped quite fast, and we are hoping this trend continues–we want you to get your stuff as quickly as possible.

We are available for support between 10am and 5pm PST, although we will often reply outside of those hours. We are a small but dedicated team, and we *will* get to your concerns.

We offer a generous 40-day refund policy if you’re unhappy with your items or if something goes wrong. Just contact us and we’ll make it right.

Much of our content, quizzes, and stories are made by dedicated community members. We wouldn’t be where we are without the support of a strong Instagram community, and we are pleased as punch to be serving the scene.

If there are products you’re looking for that we don’t have, LET US KNOW! We can often get them in for you, and we really appreciate the feedback.

We hope you enjoy browsing our store! Contact us if you have any questions!

Our email is [email protected]